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Question 1 *

How many emergency calls do you handle each week (after-hours included)?

• none
• 1-2 daily
• 3-7 daily
• more than 10
• No elements found. Consider changing the search query.
• List is empty.

Question 2 *

Do you triage emergency vs non-emergency calls with a standard script?

• no
• sometimes
• yes
• No elements found. Consider changing the search query.
• List is empty.

Question 3 *

How often do homeowners cancel or no show after booking?

• never
• rarely
• often
• almost always
• No elements found. Consider changing the search query.
• List is empty.

Question 4 *

Do you collect deposits for emergency or large jobs, and is it digital?

• never
• rarely
• often
• always
• No elements found. Consider changing the search query.
• List is empty.

Question 5 *

Do techs upload diagnostic photos / videos or meter readings to the job record?

• never
• rarely
• often
• always
• No elements found. Consider changing the search query.
• List is empty.

Question 6 *

Are common customer questions (e.g., “Is my issue an emergency?” or “Can you give a price?”) answered consistently?

• no
• sometimes
• always
• No elements found. Consider changing the search query.
• List is empty.

Question 7 *

How messy are invoicing, warranty follow-up, and callbacks in your current workflow?

• no
• rarely
• sometimes
• always
• No elements found. Consider changing the search query.
• List is empty.

Question 8 *

Do you want/need an after-hours answering service that can book + take deposits instantly?

• no
• possibly
• yes
• No elements found. Consider changing the search query.
• List is empty.

What is your biggest Pain point

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